Business Designer (M/F/D)

Permanent employee, Full-time · München | Berlin | Wolfsburg

About us
We are proud to foster a workplace free from discrimination. We truly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. This is something we value deeply and we encourage everyone to come be a part of the transition towards electrified private mobility.
Your mission

We are looking for a passionate, customer driven Business Designer to work in our product team. By covering the fields of business and service design you ensure a great product experience. A clear understanding of customer roles and needs are the core of you everyday work. You work hand in hand with Product Managers, the Software Team and Visual Designers.

What you'll do:

  • By using methods from UX design, UX research and Business Design you identify customer roles, needs and visualize them (personas, scenarios, customer journeys, service map, etc.) to articulate user needs and drive business decisions
  • Together with the Product team you design new customer centered products and services in the field of charging and energy by using agile methods
  • Based on you broad understanding of the charging and energy business, you review business models with the goal of a great overall customer experience
  • With you deep understanding of customers you serve different teams to align ideas, concepts and implementations
  • Coach other designers and facilitate workshops across the organization to increase awareness
Your profile
Your profile:

  • You are a creative mind and want to set the design benchmarks in our industry
  • You have +2 years of professional experience as a business designer working on shippable products
  • Degree in Information Design, Interaction Design, Media Design, or a comparable discipline
  • You are up-to-date with the latest UI frameworks, techniques, and technologies (e.g. design thinking)
  • You’re entrepreneurial and driven, but you’re also a gifted diplomat who can influence cross-functional teams without wielding formal authority
  • Excellent communication and workshop facilitation skills
  • Fluent in German and English
  • Experience in the fields of charging and energy is a plus

Your application!

We appreciate your interest in Volkswagen Group Charging GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at

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